“Sustainability” isn’t just a buzzword brands can throw around without taking action or factoring it in to the customer experience. Today’s consumers are more environmentally conscious and are awarding their business...Read More

Klarna announced it has doubled its US customer base since June 2020, reaching a record 20 million customers. The company's growth is further highlighted by accelerated momentum of the Klarna app, which now maintains 4 million monthly active...Read More

Satisfaction with the auto industry is stuck in neutral. Overall customer satisfaction with automobiles and light vehicles is unchanged with a score of 78 (out of 100), according to the American Customer Satisfaction Index (ACSI®) Automobile...Read More

Seventy-one percent of consumers (71%) enjoy co-branding partnerships, according to a new survey report from Visual Objects, a visual guide to finding and hiring the best creative firms. Visual Objects surveyed 501 consumers in the U.S. about how...Read More

Convenience stores have notoriously been data deserts for consumer packaged goods (CPG) manufacturers. C-stores have typically only made weekly sales data by region available to CPG distributors and manufacturers and not at the store level...Read More

Building a successful premium loyalty program is rewarding for your members and your brand because it forms strong, sustainable relationships. What benefits will provide the most value and resonate with your customers? How...Read More

Dickey’s Barbecue Pit Sees Growth Through Loyalty ProgramDickey’s Barbecue Pit launched its first ever cross brand loyalty promotion: the trio of Dickey’s Restaurant Brands including Dickey’s Barbecue Pit, Wing Boss and Big...Read More

Allegiant launched the travel company's signature non-credit card loyalty program, Allways Rewards. The first airline loyalty program designed specifically for leisure travelers, Allways brings together the best of tech, travel and retail...Read More

WynnBET, the premier online sports betting and iGaming app from the global leader in luxury hospitality, Wynn Resorts, announced that the comprehensive Wynn Rewards program is being integrated into its online platforms. Through this customer...Read More

It seems that fraudsters are more prevalent than ever these days, with tons of different types of fraud that exist.From broad types such as credit card fraud to more specific types such as worker’s compensation fraud, businesses need to be...Read More