Scotiabank and Cineplex transform the loyalty rewards industry in Canada with the launch of Scene+TM, an evolved loyalty program with the foundation of SCENE® and Scotia Rewards®. The revitalized program dramatically enhances its...Read More

Consumer trends are shifting more quickly than ever.And businesses are shifting with them, focusing on keeping aligned with their consumers. After all, it’s all about the customer.But what implications does this have for brands?To future...Read More

Contact centers represent a key touchpoint for brands—often at an especially critical time when the customer relationship is stressed—but these interactions are notoriously difficult to assess in real time. Data silos, departmental...Read More

Hudson Becomes First Travel Retailer To Deploy Amazon One Hudson, a Dufry company and travel experience leader with more than 1,000 stores in airports, commuter hubs, landmarks and tourist destinations across North America, announced it is...Read More

As Denny's continues to amplify its digital transformation through its recently announced partnership with Warner Brothers' blockbuster The Matrix franchise, the brand is offering free delivery now through December 19 on all digital...Read More

The StarTribune.com says earning frequent flier miles with Delta Air Lines just got harder. In a first for U.S. airlines, passengers who book Delta's "basic economy" tickets will no longer earn frequent flier miles. They also will...Read More

Consumer distrust at an all-time high. The modern consumer finds personalization initiatives derived from cookie tracking, location data or social media activity to be creepy, not cool. Vast swathes are turning away from brands due to ethical...Read More

Globally, the evolution in the Fuel, Oil and Gas industry has begun. Marketers have adapted their brand and business strategies to the shifting fuel retail paradigm between drivers and forecourts.Accelerating this change, the non-fuel retail...Read More

Publix Super Markets Charities Donates $3 Million Publix Super Markets Charities (PSMC) is committed to building stronger communities through a $3 million donation to housing and shelter programs. The donation will support 121 Habitat for...Read More

As several industries are starting to use increasingly technological products and offerings, it has become clear that technology literacy is a must. Perhaps nothing in the modern-day reflects this notion other than the untapped potential of...Read More