In recent years, customer experience has become more important within the buying journey. In order to provide better customer experiences, companies have to understand different elements such as how customers use their products, where they...Read More

When brands evaluate their business success, they look at metrics like net promoter score, customer satisfaction, and customer effort score. But perhaps one of the most important metrics these days is the customer lifetime value (LTV), which...Read More

DoorDash and Payfare Announce Exclusive Cash Back Rewards with DasherDirectDoorDash and Payfare have launched an exclusive expanded rewards program for Dashers across the United States. Now, DasherDirect cardholders can enjoy new savings...Read More

Comcast has officially introduced its Xfinity Rewards program for customers across the country. Xfinity Rewards was built around a simple idea: to give back to customers, just for being a customer, through unique and unforgettable experiences that...Read More

You probably know how to build trust with your stakeholders, but do you know how to measure and quantify it? You’re not alone if the answer is no. Most business leaders would agree that trust in all its forms — physical, digital...Read More

Maybe you’ve heard of variable data printing (VDP)—the print technology that automatically customizes printed materials like direct mail based on customer data. If you’ve never used variable data printing, though, or even if you...Read More

Shake Shack Tests Bitcoin Rewards to Lure Younger Consumers Shake Shack is offering the cryptocurrency bitcoin as a reward for purchases made at the burger chain using Cash App, a digital wallet offered by Block Inc. Customers will receive 15...Read More

For customers regularly shopping and fulfilling prescriptions at Rite Aid, their trips are about to become more rewarding. Rite Aid has announced the launch of Rite Aid Rewards, a new customer loyalty program that makes it easier for more...Read More

If any of you already watched ‘Ready Player One’, then buckle up because we are about to make the science-fiction of this movie a reality. The Metaverse has been a hot topic in the recent months since Facebook or rather Meta, announced...Read More

Wyndham Rewards Celebrates Members with a Month of Stackable DealsWyndham Rewards announced the return of "Member Month," a month-long celebration of Wyndham Rewards members featuring five weeks of exciting deals and discounts, available...Read More