The meaning of customer loyalty is changing in 2023Don't get left behind - learn how to create innovative loyalty programs and customer loyalty management strategies to stay ahead of the curve.Customer loyalty is crucial for businesses as...Read More

Known originally as Buffalo Wings and Rings, the Wings and Rings first opened its doors in 1984 in Cincinnati, OH, with four locations. Entrepreneurs Nader Masadeh, Phillip Schram, and Haytham David bought the properties in 2005 with an eye to...Read More

The evolving landscape of data and privacy regulations has forced brands to reevaluate their approaches to data collection, management, and communications, all of which significantly impact customer loyalty strategies. Research shows that...Read More

Loyalty programs have long been the cornerstone of customer retention strategies for brands. However, as these programs have proliferated, so have the tactics of bad actors trying to exploit them. With traditional methods falling short in...Read More

McDonald’s Will No Longer Have Self-Serve Drink Stations The global fast-food chain has decided to nix its fountain drink stations inside its restaurants. Due to the shift from in-store dining to takeout, McDonald’s has decided to...Read More

Dominos, the popular pizza chain, has updated its loyalty program to be even more rewarding. Domino's Rewards offers loyalty members even more opportunities to earn and redeem points when pizza fans order delivery or takeout.  Domino'...Read More

Listening to a broad range of consumers on their habits and preferences for loyalty programs is key to future success. Marketers know that consumer preferences have been changing – and expectations have been on the rise for the past few...Read More

Aristocrat was founded in Sydney, Australia, in the 1950s as a gaming provider. Expansion followed in the next two decades, bringing the first five-reel slot machine to Europe and the U.S. By 1979, the all-electronic game, Wild West, arrived on...Read More

At Home has achieved a new milestone of having 15 million Insider Perks members. Insider Perks is At Home’s free, award-winning loyalty program that allows members to enjoy a wide range of exclusive benefits so shoppers can find the latest...Read More

Delta Rewards Seattle Seahawks Fans with 12status SkyMiles Rewards  With the football season underway, Delta Airlines is rewarding Seattle Seahawks fans for their loyalty. This is the seventh year Delta and the Seahawks have partnered up...Read More