Southwest Airlines Partners with CarTrawler to Upgrade Car Rental Booking ExperienceSouthwest Airlines has selected CarTrawler to power a new and enhanced car rental booking experience across its digital channels, marking a significant shift from...Read More

Wingstop is taking a more culture-driven approach to customer loyalty with the launch of Club Wingstop, a new program designed to create deeper engagement beyond traditional points and rewards. The initiative reflects a growing trend among brands...Read More

DoorDash’s 2026 Restaurant Industry Trends Report Shows AI’s Growing Importance to the Industry DoorDash released its 2026 Restaurant Industry Trends Report, with insights gathered through a nationally representative survey of...Read More

For restaurant chains, loyalty programs have quietly become just as important as the menu itself — and Philly’s Best Cheesesteaks is leaning further into that trend with an upgraded version of its Real Philly Rewards program. Beginning...Read More

Wyndham Hotels & Resorts, which was founded in 1981, has become one of the world's largest hotel franchising companies with over 8,000 properties across 100 countries and over 20 brands across the world. But competition ...Read More

Every December, Duolingo learners line up for something they do not get points for. The Year in Review drops, meaning Duolingo’s annual recap goes live, and feeds fill with share cards that look like a clean little summary of effort ...Read More

Customer loyalty has long been measured through purchases, points, and repeat transactions. But increasingly, brands are recognizing that true loyalty extends beyond incentives alone. As customer expectations around personalization...Read More

American Express and Fanatics Announce New Fanatics American Express Card  American Express and Fanatics are teaming up on a wide-ranging partnership aimed at giving sports fans more ways to earn rewards and access exclusive experiences....Read More

Bilt is deepening its relationship with Flying Blue, giving Air France KLM Visa Signature cardholders a new way to rack up airline miles on one of their biggest monthly expenses: rent. Through the expanded partnership, eligible cardholders who pay...Read More

There was a time when waiting was part of the reward experience. You earned your points, browsed the catalog, placed your order, and a few weeks later, a package arrived at your door. The anticipation was part of the magic.That era is fading, and...Read More