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Judy

Strategic Sales Executive

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Finding CX Meaning with Fractals

  • February 22 2015
  • Resource: Supplier-Contributed Blogs

How can geometry help brands measure their customer experience initiatives? Enter fractals – which can visualize the complex relationships between brands and their customers.Gizmodo provides a great definition of fractal geometry...Read More

2015 Financial Services Predictions – #3

  • February 13 2015
  • Resource: Supplier-Contributed Blogs

The third prediction in my blog series about Financial Services 2015 priorities is one that I am extremely passionate about. After spending 10 years working in the life insurance industry, I have in-depth knowledge of the customer buying...Read More

The Walking Dead’s Guide to Content Strategy

  • February 07 2015
  • Resource: Supplier-Contributed Blogs

With another mid-season premier of the hit series The Walking Dead soon to air -zombie fans like me would have enjoyed a sneak peak into what’s airing this Sunday. For you marketers that are ‘zedheads’, we have complied...Read More

When Employees Thrive, CX Thrives and your Company Thrives

  • February 06 2015
  • Resource: Supplier-Contributed Blogs

As you may have noticed, this month the theme for our blog was “thrive,” something we are striving to bake into our culture as we grow (rapidly as it turns out!) and a couple of my colleagues took a look at this through a couple of...Read More

Contents May Be Hot – Customer Beware?

  • February 04 2015
  • Resource: Supplier-Contributed Blogs

I’m prone to reflection whenever I leave my Northern home of origin. My adoptive home is in the Washington, DC area, where I’m the Director of Human Resources at Tahzoo. Waiting at the gate in the Ottawa airport after spending the...Read More

In Search of Bernbach in the Age of CX

  • January 29 2015
  • Resource: Supplier-Contributed Blogs

A couple of years ago, AdAge wrote an excellent article reflecting on what would have been the 100thbirthday of Bill Bernbach, co-founder of international advertising agency Doyle Dane Bernbach (DDB) and widely known as...Read More

Is Bacon to Consumer (B2C) the Same As Bacon to Business (B2B)?

  • January 29 2015
  • Resource: Supplier-Contributed Blogs

Recently we have been writing about and talking about  this idea of irresistible content, an idea we call “Bacon Content.”Bacon content is irresistible because it is the very thing that a visitor wants to...Read More

How Do You Know If Your Customers Are Thriving?

  • January 28 2015
  • Resource: Supplier-Contributed Blogs

Here at Tahzoo we’ve been thinking a lot about what it means to thrive – as individuals and as a company – because that is the lens through which we conduct our performance reviews.A key part of us thriving is helping our clients...Read More

2015 Financial Services Predictions – #1

  • January 26 2015
  • Resource: Supplier-Contributed Blogs

In this blog series, I will share one of my five digital CX predictions for Financial Services. The fun part will be in 2016 when we look back at my predictions to see how many of them came true.Priority 1: Getting Closer to the Customer ...Read More

A Story of Reflection and Thriving, From One Millennial

  • January 21 2015
  • Resource: Supplier-Contributed Blogs

The millennial era; where future doctors, lawyers, real estate moguls, marketing whizzes, and future CEOs of fortune 500 companies are all being groomed to become the future leaders in their respective fields. The next great influencer in...Read More

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