Delighting Customers Starts with Employee Engagement
Most organizations recognize the importance of genuine customer engagement as it drives loyalty and ultimately success. But delighting the customer starts with a company’s employees. Customer and employee engagement work hand-in-hand.
Barry Altland, Manager, Learning and Organizational Development, Community Health Centers, Inc.; and Mike Phillips, Director of Professional Services Group, Cvent will be the featured speakers during a session titled, “Customer and Employee....