Grocery stores have higher customer loyalty than their retail counter parts due to necessity, according to inMarket inSights’ Spring 2017 Loyalty Report: Grocery.
Based on the study, the Top 5 Grocers for Customer Loyalty are:
King Soopers (3.00)
Kroger (2.87)
Giant Eagle (2.87)
Fry’s Food & Drug Stores (2.82)
Harris Teeter (2.76)
The report, which shows a clear trend between customer loyalty and store expansions, is based on mobile location data from 50 million opted-in, anonymous consumers from January....