In my Marketing Predictions post from last year, I did not break any new ground when I predicted that 2012 would be all about social, content and mobile.
I predicted that we would see increased buzz talking about how to become a social business, how to execute content strategy and how to create a more mobile-optimized digital experience for our customers.
I’m pretty happy to see that I wasn’t too far off. I believe that our progress has been too slow but I....