When I think about retail today, a song by the band McFly comes to mind. The British “boy band” (italicised because they are actually all pretty accomplished, though disgracefully young musicians) recorded it a few years back, and you really can’t miss the message: “It’s all about you, it’s all about you, baby,” the refrain repeats, all the way to the closing line, “It’s all about you,” once again.
McFly - It's all....