Everyone’s suffered through an unpleasant encounter with a member of your company’s technical help desk. Some young, would-be Alpha Geek who sarcastically overwhelms you with jargon while he – and it’s always a he – condescends to fix your laptop or printer.
I think Jimmy Fallon nailed it in the late 1990s with his “Nick Burns, Your Company’s Computer Guy” character on Saturday Night Live.
Oh, By the Way, You’re Welcome
That....