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Got the Data, Now Where

Got the Data, Now Where's the Information?
  • June 14 2011
  • Resource: Multimedia

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Digital Coupons: How Loyalty Programs Will Cash In

Digital Coupons: How Loyalty Programs Will Cash In
  • June 07 2011
  • Resource: Multimedia

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Video Blog: How will merchant-funded reward programs change over the next five years?

Video Blog: How will merchant-funded reward programs change over the next five years?
  • June 03 2011
  • Resource: Multimedia

Mark Johnson, President & CEO of Loyalty 360, asks attendees of the Card Forum and Expo, held in Miami, Florida, April 27-29, 2011: "How will merchant-funded reward programs change over the next five years?" Respondents are Steve Van Fleet...Read More

Video Blog: How will the Durbin Amendment, if left unchanged, impact debit reward programs?

Video Blog: How will the Durbin Amendment, if left unchanged, impact debit reward programs?
  • June 03 2011
  • Resource: Multimedia

Mark Johnson, President & CEO of Loyalty 360, asks attendees of the Card Forum and Expo, held in Miami, Florida, April 27-29, 2011: "How will the Durbin Amendment, if left unchanged, impact debit reward programs?" Respondents are Todd Rowan...Read More

Pay To Be Loyal!?

Pay To Be Loyal!?
  • May 31 2011
  • Resource: Multimedia

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How the Rapid Rise of Social Media, Social CRM Impacts Customer Loyalty

How the Rapid Rise of Social Media, Social CRM Impacts Customer Loyalty
  • May 25 2011
  • Resource: Multimedia

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Experiences - Not Coupons - Create Loyalty

Experiences - Not Coupons - Create Loyalty
  • May 18 2011
  • Resource: Multimedia

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Revisiting the New Consumer: Achieving Customer Engagement and Business Objectives in the Post-Recession Economy

Revisiting the New Consumer: Achieving Customer Engagement and Business Objectives in the Post-Recession Economy
  • May 17 2011
  • Resource: Multimedia
  • Panel led by Affinion with Best Buy, Mintel, The Mallett Group, and Bank of America

Moderated By:Chuck Christianson, Vice President, Sales & Account Management - Affinion Loyalty GroupPanelists Include: Barb Olson, Senior Director, Marketing - Best Buy Andrew Davidson, Senior Vice President - Mintel Comperemedia Marc...Read More

Using Social Technologies to Reward Brand Loyalty

Using Social Technologies to Reward Brand Loyalty
  • May 17 2011
  • Resource: Multimedia
  • BJ Emerson, Tasti D-Lite

BJ Emerson, Social Technology Officer - Tasti D-Lite Opportunities abound for integrating conventional loyalty programs with social applications. Learn the elements required for a successful implementation that transcend the ever-changing social...Read More

B2B Focused Session - Customer Relationships: The Road to Becoming a Trusted Partner

B2B Focused Session - Customer Relationships: The Road to Becoming a Trusted Partner
  • May 17 2011
  • Resource: Multimedia
  • Sean Geehan, The Geehan Group and Tom Webster, iTrade Networks

Sean Geehan, President & Founder - The Geehan Group Tom Webster, Vice President - iTrade Networks Marketers can move their company’s market position from “problem solver” to “trusted adviser,” thus elevating...Read More

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Stop the Drop: How AI Creates and Compounds Customer Loyalty Guide
Stop the Drop: How AI Creates and Compounds Customer Loyalty Guide
Value Add: How Brands are Using AI to Make Loyalty Programs More Meaningful and Measurable
Value Add: How Brands are Using AI to Make Loyalty Programs More Meaningful and Measurable
Supplier Perspectives | Preventing Loyalty Fatigue: Building Loyalty That Lasts (Part 2)
Supplier Perspectives | Preventing Loyalty Fatigue: Building Loyalty That Lasts (Part 2)

Webinars & Member Meetings

13
Aug
WBINAR | 1:00PM ET
Beyond Rewards: How Strategic Partnerships Are Reshaping Customer Loyalty
20
Aug
MEMBER MEETING | 1:00PM ET
The Partnership Playbook: How Leading Brands Identify, Activate, and Measure Strategic Partnerships | Maria Cohen, VP, Penn Entertainment
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Industry News

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