Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

Loyalty360 Reads: 7-Eleven Heightens Customer Engagement With Fill Up Campaign, Igloo Enhances Personalization With Igloo Custom, and Biggby Coffee Unveils Brand Refresh

• Daily News
• Jul 24, 2025

The Power of Progressive Profiling

• Multimedia
• Preference Management Consulting, Deborah Fisher, Response Mine Interactive & Sandjar Kozubaev
• Nov 13, 2013

Optimizing Value from Market Research (Part Two)

• Research & Report
• Natasha Kennedy, and Brian Cruikshank
• Dec 03, 2014

Driving Franchisee Engagement: a B2B Results Story

• Multimedia
• Hilton Worldwide
• Nov 13, 2013

Mobile Payments Consumer Insights & Recommendations

• Research & Report
• Dec 03, 2014

How to Turn Social Feedback & Communities into Customers and Increased Spend

• Multimedia
• Gold Mobile, Dwayne Fry, The Experience Institute/The Republik & Paul Sansone Jr., Sansone Jr's 66 Auto Mall
• Nov 13, 2013

Hospitality Industry Leader Uses Big Data to Reveal Travel Events with Competing Hotel Chains

• Research & Report
• Dec 01, 2014

Customer Service in a Changing World

• Multimedia
• Verint
• Nov 13, 2013

Loyalty360 Reads: Bojangles Enhances Customer Experience with EV Charging Stations, Applebee’s Fights Childhood Cancer, and Kilwins Launches Instagram Sweepstakes

• Daily News
• Jul 22, 2025

Just How Happy Are Your Employees? Leveraging Research to Measure Employee Engagement and its Relationship to the Customer Experience

• Research & Report
• Director of Employee Research for U.K. and Europe
• Dec 01, 2014

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