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Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

Loyalty360 Reads: Sweetgreen Improves Loyalty Program, Alaska Airlines Promotes Mileage Plan to Angered Delta Loyalty Members, and WHOOP Launches New AI Feature
  • Daily News
  • Sweetgreen, Alaska Airlines, WHOOP
  • Sep 28, 2023
Denny’s to Offer $25,000 For The Next Big Idea
  • Daily News
  • Denny’s
  • Sep 28, 2023
Loyalty360 Reads: Costco Offers Members Inexpensive Virtual Healthcare Visits, Big Y Launches Customer Loyalty Program, and PDI Technologies Leverages Point-of-Sale Technology Across North America
  • Daily News
  • Costco, Big Y
  • Sep 27, 2023
Dunkin’ to Reward Loyalty Members on National Coffee Day
  • Daily News
  • Dunkin’®
  • Sep 27, 2023
Subway® Challenges Fans to Race to the Top of the World for 1 Million Rewards Points
  • Daily News
  • Subway®
  • Sep 26, 2023
Loyalty360 Reads: Target Brings Back Circle Week for Loyalty Savings, Sports Illustrated and Travel + Leisure Co. Form Sports-Style Resort Network, and C.F. Martin & Co.® Launches New Loyalty Program
  • Daily News
  • Target, Sports Illustrated, Travel + Leisure Co., C.F. Martin & Co.®
  • Sep 26, 2023
Loyalty360 Q&A: Givex on Loyalty Program Support, Corporate Social Responsibility, and Adapting to New Technology
  • Daily News
  • Givex
  • Sep 26, 2023
Loyalty360 Reads: Gen Z Believes AI Can Improve Online Shopping, Fuzzy’s Taco Bar Celebrates National Taco Day with Free Tacos for Loyalty Members, White Castle Now Delivers Via Brand App
  • Daily News
  • Rokt, Harris Poll, Fuzzy’s Taco Bar, White Castle
  • Sep 25, 2023
Panera Bread Introduces One-Swipe Ordering on Panera App, Focusing on Customer Experience
  • Daily News
  • Panera Bread
  • Sep 25, 2023
Loyalty360 Reads: Sprouts Farmers Markets to Add 40 Stores and a New Loyalty Program, Cousins Subs Offer Packers Sweepstakes, Casey’s and Gatorade Give to Local Athletes
  • Daily News
  • Sprouts, Cousins Subs, Casey’s, and Gatorade®
  • Sep 22, 2023
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How a Loyalty Program Generates Value in the First 90 Days: A Step-by-Step Guide to Measurable ROI
How a Loyalty Program Generates Value in the First 90 Days: A Step-by-Step Guide to Measurable ROI
2026 Loyalty360 Awards Winners Recognized at Loyalty Expo
2026 Loyalty360 Awards Winners Recognized at Loyalty Expo
2026 Consumer Loyalty Research Report
2026 Consumer Loyalty Research Report

Webinars & Member Meetings

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Jul
MEMBER MEETING | 1:00PM ET
Loyalty360 Brand Member Roundtable – Customer Loyalty Successes, Challenges, and Priorities for the Second Half of 2026
21
Jul
WBINAR | 1:00PM ET
Loyalty as a Growth Engine in the AI Era
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Industry News

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EY-Parthenon Consumer Sentiment Survey finds Americans pulling back on summer travel and leisure spending as financial confidence weakens and geopolitical concerns rise
Jun 16, 2026
Phaedon Defines the Future of Loyalty in Agentic Commerce with Launch of Tally AI Connector
Jun 16, 2026
A prescription for loyalty: How supermarkets are leveraging their pharmacies to engage their best customers
Jun 16, 2026