Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

2015 Loyalty Report

• Research & Report
• Bond Brand Loyalty
• Mar 31, 2015

The Right Process Drives the Next Generation of Retail Value Propositions

• Research & Report
• Feb 12, 2015

15 Loyalty Marketing Resolutions for 2015

• Research & Report
• Jan 16, 2015

Five Alternatives to the Endless Cycle of Discounting

• Research & Report
• Bond Brand Loyalty
• Jan 15, 2015

Loyalty360 Reads: AMC Enhances the Customer Experience With 50% Off Tuesdays & Wednesdays, Wilding Hotels Collabs With Volo For Concierge Tablets, and Walmart Commits Up to $500,000 for Flood Relief

• Daily News
• AMC, Wilding Hotels, Walmart
• Jul 10, 2025

Q&A with Cecilie Balfour, TELUS

• In-Depth Exclusive
• Telus
• Feb 18, 2021

Q&A with Jackie Harkness and Valerie Durand, Air Canada

• In-Depth Exclusive
• Loyalty360
• Feb 10, 2021

In Challenging Times, Air Canada’s Giveback Program Shines a Light

• In-Depth Exclusive
• Loyalty360
• Feb 08, 2021

Corporate Social Responsibility: Making a Difference for Customer Relationships

• Research & Report
• Oct 16, 2013

BIGGBY ® COFFEE Celebrates 30 Years of Growth

• Daily News
• Apr 14, 2025

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