Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

After 60 Years, Pilot Flying J’s Focus Remains on Their Customers

• In-Depth Exclusive
• Oct 02, 2018

How to Create Loyalty (and the Brands That Are Doing it Best)

• Multimedia
• Brand Keys, Inc.
• May 16, 2011

B2B Focused Session - Technology 411

• Multimedia
• SAP and Samir Bagga, HCL Technologies
• May 16, 2011

DoorDash and Lyft Collab to Enhance the Customer Experience and Offer Exclusive Benefits for Rides and Deliveries

• Daily News
• DoorDash, Lyft
• Nov 07, 2024

Bridging the Gap Between Social Media and Customer Service: How to Integrate Social Media into Your Customer Contact Center

• Multimedia
• VIPdesk and Molly DeMaagd, AT&T
• May 16, 2011

Loyalty360 Reads: Shake Shack Unveils Loyalty Program, Winn-Dixie Donates $170,000 to Breast Cancer, and the Los Angeles Rams Heighten Engagement with AR Experience

• Daily News
• Shake Shack, Winn-Dixie, Los Angeles Rams, ARound
• Nov 07, 2024

Giving More Power to the Players: GameStop's New Loyalty Program

• Multimedia
• GameStop, Inc.
• May 16, 2011

Better Together: Intelligence and Loyalty

• Multimedia
• Forrester; Bart Blackburn, Progressive Insurance
• May 16, 2011

Making 1+1=5 by Smarter Use of Your Customer Data

• Multimedia
• Wayde Fleener, David Andreadakis - Carlson Marketing
• May 16, 2011

Wilton Aims to Spark Joy & Creativity in Baking Through “The Wonderful World of Wilton” Campaign

• Daily News
• Wilton
• Nov 05, 2024

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