Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

Inflection Points: Seizing the Moment in Customer Loyalty

• Research & Report
• Jul 25, 2014

Power to the People : A New Model for Customer- First CRM

• Multimedia
• Director, CRM and Analytics, Raley's & Bryan Baecker, Director, Loyalty, Communications, and Media, dunnhumby
• Jun 25, 2013

Chipotle Enhances the Customer Experience With New “Build-Your-Own Chipotle” Meal Kit Launch for Groups

• Daily News
• Aug 27, 2025

Q&A with Megan Audette, Director of Advertising at Ally Financial

• In-Depth Exclusive
• Loyalty360
• Mar 04, 2021

Mobile Tracking: Are Consumers Ready?

• Research & Report
• Jul 23, 2014

Leveraging Mobile Loyalty to Increase Brand Loyalty and Drive Traffic to Your Business

• Multimedia
• Mocapay & Geoff Alexander EVP, Lettuce Entertain You
• Jun 21, 2013

Loyalty360 Reads: Chipotle Partners with Zipline to Launch Drone Delivery, Hidden Valley Ranch Pays Bag Fees for Travelers Packing the Flavor, and Hampton by Hilton Heightens Customer Engagement

• Daily News
• Aug 26, 2025

Q&A with Jamie Russo, Choice Hotels International

• In-Depth Exclusive
• Loyalty360
• Mar 03, 2021

5-step Guide to Successful Loyalty Programs

• Research & Report
• Jul 21, 2014

USAA and NFL Renew Salute to Service Partnership, Highlighting Military Appreciation

• Daily News
• Aug 26, 2025

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