Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

Harley-Davidson Extends Brand Loyalty Through Mobile

• Research & Report
• Aug 28, 2010

Alterian Survey Reveals Brands Undervalue Customer Service Objectives with Social Media

• Research & Report
• Aug 26, 2010

Implementing Tokenization Is Simpler Than You Think

• Research & Report
• First Data and Rob McMillon, The Security Division of EMC
• Aug 24, 2010

Retail Industry Survey by SHOP.COM Indicates Price Trumps Brand Loyalty Throughout 2010

• Research & Report
• Aug 19, 2010

Enterprise Feedback Management: The Best Practices of Customer Loyalty Leaders

• Research & Report
• Aug 12, 2010

A Focus on Unique Customer Experiences and Engagement Fuels Customer Loyalty for Circle K

• In-Depth Exclusive
• Loyalty360
• Jun 10, 2020

Bargains trump service: survey

• Research & Report
• The Gazette
• Jul 27, 2010

Competing On Customer Intelligence

• Research & Report
• Jul 14, 2010

Congratulations to the Winners of the 2025 Loyalty360 Best in Class Awards!

• Daily News
• Phaedon, Kobie Marketing, Bond Brand Loyalty , Baesman, Food Lion, Verizon Wireless, Certified Angus Beef, The Vitamin Shoppe, Telus, American Eagle/Aerie, Giant Food, Wawa, Bank of America, Capillary Technologies, Engage People, Hilton, CataBoom, Caterpillar Inc., PNC Bank, Hannaford, Stop & Shop, Marcus Theatres, Switchfly, ThriftBooks, Blain's Farm & Fleet, USAA, Petro-Canada, State Employees Credit Union
• May 23, 2025

Spalding Goes Beyond its Legacy to Offer Exceptional Customer Experiences

• In-Depth Exclusive
• Loyalty360
• Jun 03, 2020

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