Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

Thought Leadership Video Blog: Doug Dwyre, Mocapay

• Multimedia
• Nov 19, 2012

State of the Industry: 2012 Trends and 2013 Predictions- Hand in Hand

• Multimedia
• Nov 07, 2012

Email Marketing Case Study: QR Codes in Physical World Generate Unprecedented Email Opt-In Rates of 5% to 8% with RewardLoop ListBuilder

• Research & Report
• Jul 05, 2011

Listening to Your Customers

• Research & Report
• Jr.
• Jun 10, 2011

Loyalty Programs' Lackluster Performance

• Research & Report
• 1to1 Media
• Jun 02, 2011

Improving Customer Experience: How Operator Can Transform Their Portals into Customer Centric Mobile Interfaces

• Research & Report
• Mar 22, 2011

Bringing Mobile Segmentation to Life

• Research & Report
• Jeff Anulewicz, & Tom Senn, Carlson Marketing
• Jan 25, 2011

Turning Likes into Buys: How to Convert Your digital Community Into Customers

• Multimedia
• Gold Mobile
• Oct 30, 2012

Proactive Customer Experience Management Throughout the Lifecycle

• Multimedia
• Mike Romano, Cirstopher Bjelajac & Jeannie Gonzalez, SoundBite Communications
• Oct 28, 2012

Klarna Launches Vibe Loyalty Program | Q&A with David Sykes, Head of US for Klarna

• In-Depth Exclusive
• Loyalty360
• Jun 24, 2020

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