Farm Boy, the regional supermarket chain headquartered in Ottawa, Ontario, is bringing a new, or fresh approach, if you will, to the grocery vertical. That being said, Farm Boy insists it’s not, in fact, a grocer.
CEO Jeffrey York tells Loyalty360 what sets Farm Boy apart from your neighborhood supermarket.
Employee engagement is a key success factor for Farm Boy. How do you approach that?
York: We’re not going to open a store without trained, engaged employees. We....