Daily News & Reads

 

Loyalty360’s daily coverage reports on the latest news, updates, and trends related to customer loyalty, customer experience, customer engagement, and more.

Loyalty360 Executive Spotlight: Emily Merkle, Phaedon
Loyalty360 Executive Spotlight: Emily Merkle, Phaedon
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Delta SkyMiles Program Changes and Member Backlash: What Can Brands Learn?
Delta SkyMiles Program Changes and Member Backlash: What Can Brands Learn?
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Where Artificial Intelligence and Customer Loyalty Come Together: Experts Weigh In
Where Artificial Intelligence and Customer Loyalty Come Together: Experts Weigh In
  • Phaedon, The Lacek Group, Mastercard, Dynamic Yield
  • Mark Johnson, Loyalty360
  • September 11 2023
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Effective Response to Customer Frustration: Learning from Southwest
Effective Response to Customer Frustration: Learning from Southwest
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