Will Customer Loyalty Rise at Whole Foods as CEO Says Company “Hit the Lottery” With Amazon
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In the wake of last week’s eye-opening deal where Amazon acquired Whole Foods in an all-cash transaction valued at approximately $13.7 billion, Whole Foods CEO John Mackey is over the moon with anticipation of what the future holds from a customer engagement/customer loyalty perspective. Mackey was very open about his thoughts on the massive deal during a June 16 Town Hall meeting with various Whole Foods officials and employees. “At the end of the day, you can talk all you want to,” Mackey explained. “The....

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