Whole Foods Looks to Leverage Coupons for Better Customer Experience
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Whole Foods customers told company officials what they wanted to enhance the overall customer experience. Customers told the officials they wanted coupons and the company listened. “Coupons have been the top request among users and, now with a simple scan at the register, preloaded digital coupons can automatically be applied to matching items in a shopper’s basket,” Whole Foods co-CEO Walter Robb said during the company’s Feb. 10 first-quarter conference call, according to Seeking Alpha. “This is a win for....

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