For Verizon, 2017 is off to a promising start in the area of customer loyalty.
Verizon Chairman and CEO Lowell McAdam noted this point during Tuesday’s fourth-quarter earnings conference call.
“In the fourth quarter, we expanded our customer base in highly competitive wireless and broadband markets,” McAdam said. “We enter 2017 with confidence, based on our investments in next-generation networks and the new capabilities we have acquired. Our goal is to continue to earn our customers’ loyalty every day in....