Verint(R) Systems Inc. (NASDAQ: VRNT) today announced a series of enhancements to its Enterprise Feedback Management(TM) (EFM) solution, part of the company's growing customer engagement optimization suite. Among the additions to the award-winning EFM solution are more mobile SMS delivery options and advanced cross-survey reporting and analysis. Part of Verint's Voice of the Customer Analytics(TM) portfolio, these capabilities, which became generally available in the first quarter of the year, are designed to help global....