Year after year, many airlines continually struggle to keep their heads above the clouds. They urge you to rack up points by flying more, screaming at you like triathlon trainers – “Keep going! Only 600 more miles!” Loyalty programs are extremely popular in air travel, and keep passengers coming back for more. The more people they can keep off the ground, the better.
However, when passengers are on the ground – passing through airports – the loyalty programs are few and far between. According....