Next Gen POS (point-of-sale) will be about customer engagement. That was a key theme during a session, “Power Panel: Next Gen POS,” at the recent Money20/20 Conference in Las Vegas.
POS is no longer a fixed piece of hardware at the front of the store with a narrow set of capabilities.
As Money20/20 Chief Content Officer Andrew Morris put it: “The whole notion of POS is changing.”
Oscar Bello, president, Ingenico Group North America, said POS is not about payments.
“It’s about engagement,&rdquo....