PALO ALTO, Calif., Sept. 28, 2011—Medallia, the global leader in software-as-a service Enterprise Feedback Management (EFM) solutions, today announced it has been named a Leader in Forrester Research Inc.‘s The Forrester Wave™ : EFM Satisfaction and Loyalty Solutions, Q3 2011. In the report published on September 27, 2011, Forrester evaluated six EFM vendors and positioned Medallia in the “Leader” position based on strength of strategy, current offering, and market presence.
According to....