Macy’s, Inc. Names Massimo Magni Chief Customer and Digital Officer
Macy’s has announced that Massimo Magni will take on the role of Chief Customer and Digital Officer for the department store brand. In this role, Magni will use his decades of experience to guide Macy’s long-term strategic vision for continued growth. Focusing on Macy’s digital business and customer-centric strategy, Magni aims to enhance the customer journey across touchpoints on the company’s e-commerce sites, mobile apps....