CrowdTwist CEO: Onus on Brands to Build Relationships with Customers to Earn Their Social Connections
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Last month Facebook made an announcement that could dramatically alter the way brands engage their customers through this massively popular social channel. The announcement reads as follows: “You must not incentivize people to use social plug-ins or to like a Page. This includes offering rewards, or gating apps or app content based on whether or not a person has liked a Page. It remains acceptable to incentivize people to login to your app, checkin at a place, or enter a promotion on your app’s Page. To ensure quality....

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