Comcast, ESI Design Partner on New Retail Customer Experience
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Joe Karadin, Director, Physical Design for ESI Design, told Loyalty360 that 3 ½ years ago Comcast wanted to partner to “come up with a whole new retail experience” that would support its larger vision for a new overall customer experience. Now, 3 ½ years later, that mission is accomplished. Comcast partnered with leading experience design firm ESI Design to create STUDIO XFINITY, a dynamic retail environment where play, technology, and entertainment intersect to create an engaging, fun and fully....

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