Can Target Create True Customer Loyalty?
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On the heels of announcing the wind down of its Cartwheel Perks loyalty program, Target is focused on gaining customer trust and restoring brand loyalty through a thoughtful strategy around pricing and promotions. During the company’s second-quarter earnings call this week, Target CEO Brian Cornell discussed this theme. “As we move toward a stronger everyday price proposition in our business and pullback on excess promotions, we can expect an adjustment period before value perception proves and consumers respond,&rdquo....

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