Officials at Avis Budget Group are always looking for more ways to engage with its customers, extending brand loyalty at every turn.
Since Avis began piloting Avis Now in late 2015, the response has been significant.
Loyalty360 caught up with Jeff Kaelin, Vice President, Customer Experience and Product Development, Avis Budget Group, to find out more about the progress that’s been made this year.
When did Avis begin allowing customers in its Avis Preferred loyalty program to pick their ride, extend rentals, and/or go through....