Study Says Customer Loyalty Accounts In Danger From Cyber CriminalsComputerWeekly.com Security Editor Alex Scroxton reports that the retail, hospitality and travel sectors are being bombarded with malicious cyber attacks, registering 63 billion...Read More

American Airlines is implementing technological innovations to provide a smoother customer experience. Customers can find their flight and trip credits stored in an electronic wallet when they log in to their AAdvantage® account on aa.com. And...Read More

Kim Welther has but one bit of advice that she shares with her clients: always become your customer. As the Vice President of Marketing Strategy at Baesman, she encourages brands to duplicate as much as they can what the customer is going through...Read More

The marketing technology landscape has grown by a whopping 5233% over the last 9 years, according to website Chiefmartec.com.  Since 2011, the site has been annually releasing its MarTech landscape supergraphic, a visual...Read More

Adidas and Sephora test Facebook's integration of Messenger, Instagram The Mobile Marketer reports that Facebook's update to its Messenger API aims to help businesses improve their interactions with customers who use Instagram, the photo...Read More

Target announced new safety measures rolling out as the holiday season kicks off, aimed at making the retailer America's easiest and safest place to shop. Updates include new in-store safety measures – such as contactless self-checkout...Read More

MUFG, a global financial group, announced the release of its 2019 Corporate Social Responsibility Report, Strength and Stability, A Look Back At 2019, which outlines the company's work over the past fiscal year in environmental stewardship...Read More

As we (finally) barrel towards the end of 2020, marketers across industries are bracing for what’s to come of a pandemic-laden holiday season. In order to thrive, marketers need to get strategic and focused with their digital holiday...Read More

 Mark Johnson from Loyalty 360 recently had the chance to speak with Krystal Zell, vice president of customer marketing and operations at The Home Depot, about the launch of Home Depot’s expanded Pro Xtra loyalty program. Pro Xtra...Read More

The Fresh Market Named Among Top Five Supermarkets Offering The Best Customer ServiceNewsweek and Statista, a global data research firm, have recognized The Fresh Market with their Best Customer Service award for 2021, based on an independent...Read More