Dick’s Sporting Goods Launching New Experiential Stores This Year Dick’s Sporting Goods will open two new locations this spring, but the stores will look markedly different from the company’s standard outlets. DSG is the latest...Read More

Healthy Spot, a Los Angeles-based pet retailer founded by Andrew Kim and Mark Boonnark, launched its new loyalty program, Mind Body Bowl Benefits. Offering a more rewarding shopping experience, the program is free to join and members earn points...Read More

Southwest Airlines Co. says that Rapid Rewards Companion Pass Members who earned Companion Pass benefits previously extended through June 30, 2021, will benefit from an additional extension of their Companion Pass benefits through Dec. 31, 2021...Read More

Kroger Checks Out a Smart Cart The Kroger Co. has been quietly testing a souped-up shopping cart that can weigh items, provide shopping suggestions, and scan and pay for orders without requiring shoppers to visit a traditional checkout lane...Read More

Choice Hotels has entered into a strategic agreement with Penn National Gaming, the nation's largest regional and most broadly diversified gaming company with 41 properties across 19 states. The agreement signals an expansion in benefits for...Read More

Sephora revealed the detailed changes it will implement across all of its U.S. stores in order to mitigate racially biased experiences and unfair treatment for shoppers in the retail sector. This is the latest in a series of actions announced by...Read More

Here to open this year’s #loyaltyexperts series is Bindu Gupta, Head of the Loyalty Strategy Consulting Team at Comarch. In the episode, not only does Bindu talk about the importance of instant gratification and how it’s different from...Read More

Curbside pickup and contactless handoff have surged around the world. Find out how retailers can evolve their contactless experiences to create contactless loyalty. In the retail world, consumer behavior has...Read More

RaceTrac Opens First Location in Alabama in 15 Years Kicking-Off Reentry into Market RaceTrac opened a new store in Gardendale, Alabama, marking the Atlanta-based chain’s reentry into the Alabama market after 15 years. The convenience store...Read More

Apple announced a set of major new projects as part of its $100 million Racial Equity and Justice Initiative (REJI) to help dismantle systemic barriers to opportunity and combat injustices faced by communities of color. These forward-looking and...Read More