DoorDash, the nation's leading last-mile logistics platform, unveiled new pricing changes designed to better support restaurant partners. Beginning today, all U.S. local restaurants will have a choice of three different delivery commission...Read More

Ahead of the important Mother's Day holiday, 1-800-Flowers.com has launched its new Love Makes a Family campaign featuring a series of heartwarming videos capturing the impact of a mother's limitless love. Expanding on the brand's...Read More

When it comes to customer rewards and engagement, PNC’s Tammy McIntosh knows there is a small difference between being helpful and being bothersome when it comes to interacting with banking customers. “There’s a fine line...Read More

The world expected a better 2021 with vaccination and a hope for a brighter tomorrow! And here we are, yet again standing still amidst chaos in the second quarter of the year. There are fresh guidelines being issued everyday on travel, lockdown...Read More

Consider that it takes five to seven times more money to retain an existing customer than acquire a new one. What’s more, the average, loyal customer is worth at least 10 times as much as their first purchase and 50% more...Read More

Hannaford Debuts Spring Into Plant Based CampaignProgressoveGrocer.com reports that Hannaford Supermarkets has joined forces with the Plant Based Foods Association (PBFA) on a Spring Into Plant Based campaign designed to help shoppers discover and...Read More

Domino's Pizza, the largest pizza company in the world based on global retail sales, has always had one nemesis: the Noid – an antihero that has been trying to prevent great pizza delivery since 1986. Maybe it was the chaos of 2020 that...Read More

Pharmacy chain 36.6 used to communicate with customers "by hand." The Russian retailer sampled customers, processed its data, loaded messages into email and social channels, and analyzed the results of mailings manually. A single...Read More

You’ve found yourself at step four of our Personalization Engine Series. So far we’ve introduced the importance of a personalization engine. We’ve connected the dots, explaining how data curation via four distinct lenses...Read More

Loyalty programs are a central component of many convenience retailers’ marketing and customer engagement strategies, and for good reason. They collect vital customer data and insights into member behaviors, provide value to members...Read More