Customer rewards programs are the point-based loyalty programs to boost sales, customer engagement, build loyal customers and convert casual buyers into brand advocates.It is no secret that today’s customers love reward programs. The...Read More

An underlying problem driving the tight labor market is dropping levels of employee engagement, according to data collected by Energage for its Top Workplaces awards program. There has been a steady drop in employee engagement levels since the...Read More

Customers are turning to digital touchpoints more frequently than ever—in fact, 87% of customers begin product searches online. But brands are struggling to advance their customer experience (CX) strategies to keep pace.This has a lot...Read More

Fashion apparel retailer Express announced the launch of Express Community Commerce, a first-of-its-kind social commerce experience for fashion enthusiasts to style, inspire and earn commission. “We continue to advance the EXPRESSway...Read More

Donatos Seeks to Widen Tennessee Footprint Ohio-based Donatos Pizza is hoping to increase its numbers in the Volunteer State of Tennessee, especially around Nashville, Chattanooga, Knoxville and Memphis, a news release said. Donatos currently...Read More

Health, fitness, mindfulness and wellness have taken center stage during the global pandemic. Brands across all industries have had to address the table stakes issues for how they are keeping the buying experience safe – from digital orders...Read More

The New Orleans Saints and Caesars Entertainment announced the formation of a 20-year, exclusive naming-rights partnership that rebrands New Orleans' iconic downtown stadium as the Caesars Superdome. Caesars Superdome will host all Saints...Read More

When most merchants think of fraud prevention, they concentrate on managing risk and minimizing costs. They don’t consider how fraud prevention can serve as a driver for growth. Fraud prevention is about far more than minimizing risk and...Read More

Allegiant announced an exclusive partnership with select Live Nation venues, Ticketmaster and music festivals to give customers access to unparalleled live entertainment experiences across the United States. The multi-year strategic partnership...Read More

Wells Fargo Active Cash Card Survey Says Pandemic Saw Purge of Complicated Rewards Cards According to a Wells Fargo Active Cash Card survey, the COVID-19 pandemic prompted two-thirds (63%) of credit card-holding consumers to initiate &ldquo...Read More