When a company’s entire organization commits to providing a seamless, positive customer experience, ensuring top-notch customer service, the results can be powerful and compelling.
Enter VIZIO, which recently earned 15 Stevie Awards. Entries were considered in 53 categories for customer service and contact center achievements.
Loyalty360 caught up with Scott Patten, vice president of support for VIZIO, to learn more about the company’s commitment to customer service and customer experience.
Customer service and customer....