Foot Locker CEO Dick Johnson didn’t mince words about his company’s poor second-quarter fiscal performance but discussed at length the moving parts at play in an incredibly fast-moving world of customer loyalty.
“We do not intend to sacrifice our ability to deliver on our customers’ expectations of us,” Johnson said during the company’s recent second-quarter earnings call. “But we are undergoing a comprehensive process of evaluating priorities for next year and beyond, accelerating our commitment....