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YEAR
Webinar Topic
Know thy Customer: Why Loyalty Requires Deep Customer Knowledge

Know thy Customer: Why Loyalty Requires Deep Customer Knowledge

  • March 10, 2011

Thursday March 10th, 1 PM ETAs Customer Intelligence (CI) matures, CI professionals must adapt how they capture, integrate and manage, analyze and apply knowledge about their customers.  This is especially true for Loyalty Program initiatives, where the application of Customer Intelligence i... Read More

Igniting a Customer Centric Culture

Igniting a Customer Centric Culture

  • March 09, 2011

Thursday, March 9, 2011 2PM ETBuilding a customer-centric culture is about more than directing the efforts of front-line employees. This one-hour webinar presentation will detail how a solid strategy that combines executive support, easily understandable metrics and elements of self-empowerme... Read More

How Much Is Your Text Worth? – How Text Analytics Can Save you Millions of Dollars

How Much Is Your Text Worth? – How Text Analytics Can Save you Millions of Dollars

  • February 24, 2011

Time: 1 -2 PM ETWe are entering the age of the Super-Empowered Customer. As consumers continue to utilize product review websites, blogs, and social media platforms like Facebook and Twitter, managing your customer feedback becomes more and more difficult. Mindshare’s text analytics technol... Read More

  1. B2B / Channel
  2. Customer Service / Satisfaction
  3. CX (Customer Experience)
  4. Data Analytics
  5. Digital / Direct Marketing
  6. Loyalty / Rewards Programs
  7. Mobile
Changing Channel Strategies: Using Targeted and Segmented Communications to Connect with your Channel Reps

Changing Channel Strategies: Using Targeted and Segmented Communications to Connect with your Channel Reps

  • February 10, 2011

February 10th, 1 PM ETWith accelerated timelines, fewer people and smaller budgets, the challenge to drive results has become more difficult. How can you get the most from your channel partners and reps? How can you connect them to your goals, your messages and your brand? The foundation of succe... Read More

  1. Customer Service / Satisfaction
  2. CX (Customer Experience)
  3. Loyalty / Rewards Programs
How to Engage Customers’ Trusted Networks through Referral and Recommendation Marketing to Fuel Growth

How to Engage Customers’ Trusted Networks through Referral and Recommendation Marketing to Fuel Growth

  • January 27, 2011

1 - 2 PM ETConsumer propensity to rely on trusted advisors in the purchase decision lifecycle has fluctuated over the years. According to the latest Nielsen Global Online Consumer Survey recommendations from personal acquaintances or opinions posted by consumers online are the most trusted f... Read More

The RSSRay Show - Featuring Loyalty 360's Mark Johnson

The RSSRay Show - Featuring Loyalty 360's Mark Johnson

  • January 26, 2011

Wednesday, January 26, 20111:30pm estJoin wsRadio's 4 million listeners to hear Loyalty 360's CEO Mark Johnson's expert insights on Loyalty Marketing Strategies That Grow Your Customer Base when he is the featured guest on The RSSRay show -- the internet’s leading source for online marketin... Read More

Loyalty at the Speed of Light

Loyalty at the Speed of Light

  • January 20, 2011

Please join Fred Thompson, Partner, LoyaltyOne Consulting , John Bartold, Vice President of Loyalty Solutions, Epsilon, and Eric Messerschmidt, Division Vice President, SHC, in our Loyalty at the Speed of Light Webcast.  During this session, learn how the retail loyalty landscape has changed... Read More

  1. B2B / Channel
  2. Customer Engagement
  3. CX (Customer Experience)
  4. Loyalty / Rewards Programs
  5. Payments / POS
  6. Social Media
NRF 100th Annual Convention & Expo

NRF 100th Annual Convention & Expo

  • January 09, 2011

January 9-12, 2011 New York, NYRetail's BIG Show is celebrating 100 years of retail leadership this January 2011 and we are celebrating with one-of-a-kind education, amazing networking opportunities and pioneering solutions and services. More importantly we'll be celebrating with you - the big... Read More

NCDM 2010 - The Conference for Engaging Customers Using Data & Technology

NCDM 2010 - The Conference for Engaging Customers Using Data & Technology

  • December 13, 2010

December 13 - 15, 2010Orlando, FLNCDM presents industry experts and hard-hitting case studies from a variety of verticals, such as financial services, retail, automotive, publishing, non-profit and many more, who will share the latest strategies and methodologies in gathering, analyzing, lever... Read More

2010 CMO Council CMO Summit

2010 CMO Council CMO Summit

  • December 09, 2010

Website: www.cmosummit.orgContact: Matt Martini (mmartini@cmocouncil.org or 650.433.4145)The CMO Council’s 2010 CMO Summit will bring together CMO, CIO, CFO, CPO and CSO stakeholders to discuss best practices, share insights and challenge thinking around how alignment, integration and partn... Read More

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