The Container Store, a leading retailer of storage and organization products, is listening to and engaging with their customers through a new Voice of Customer (VoC) platform; enlisting OpinionLab’s multichannel feedback solutions to listen to and learn from shoppers at anytime, from anywhere. Whether consumers choose to engage while browsing the pages of containerstore.com or the aisles of one of the company’s 55 stores nationwide while using a mobile device, The Container Store is now positioned to capture customer....