Small businesses are the backbone of the U.S. economy. According to the U.S. Small Business Administration, in the past 20 years, small business added more than eight million jobs, while large business shed over four million. And, according to the Bureau of Labor Statistics, 50 percent of businesses experiencing high growth have fewer than 10 employees.
That’s certainly not news to distributors. Small-business customers have always been an important segment of their business.....