Hi everyone! I am Jim Hiepler-Hartwig, the newest member of the SAS Customer Intelligence marketing team, and I am happy to be a new contributor to this blog. In previous roles, I've held positions in both sales and marketing, and much of my focus in the last few years has been on manufacturing and consumer packaged goods. My hope is that I can bring some of those experiences to bear on the perspectives I'll share in my posts where I'll explore what'....