Videos & Podcasts

"The loyalty is there, it's our job not to screw it up" – Claudia Infante, Senior Vice-President of Revenue Strategy at Margaritaville   Margaritaville is more than a brand, it's a lifestyle. From the first chords of...Read More

West coast icon Carl's Jr. and its east coast counterpart, Hardee’s restaurants, are hallmarks of the American quick-service restaurant landscape, founded 80 and 60 years ago, respectively. These long-standing brands are known for...Read More

Beth Johnson is the Chief Experience Officer at Citizens Financial, a full-service national bank and direct-to-consumer lending business.   Loyalty360 CEO Mark Johnson met with Beth Johnson to discuss the challenges and opportunities in the...Read More

Jim Marcum is the Chief Executive Officer for David's Bridal, a national and intentional retailer of bridal and formalwear with headquarters in Conshohocken, Pennsylvania.   Loyalty360 CEO Mark Johnson met with Marcum to discuss the...Read More

Denise Pedini is the Senior Vice-President of Guest Experience at Newk's Eatery, a fast-casual restaurant with over 100 locations in 14 states. Loyalty360 CEO Mark Johnson met with Pedini to discuss Newk's Eatery's newest in customer...Read More

One out of every three bridal dresses in America today is sold by David’s Bridal. What began as a single wedding dress store in Florida has grown into a national and international favorite among bridal parties. With a focus on value...Read More

Known as much for its family-rooted recipes as for its high-quality ingredients, Newk's Eatery has been gaining a loyal fanbase for eighteen years. Now it's time to serve up a new dish that loyal fanbase has been craving: Newk's...Read More

Lisa Regelman is the Director of Loyalty and Growth Marketing for Peet’s Coffee, a Bay Area-based coffee shop with about 200 locations in the U.S. and products available in about 1,700 grocery stores. Regelman spoke with Loyalty360 CEO Mark...Read More

John Sellers is Head of Rewards at Bank of America, the second largest banking institution in the United States, and the eight-largest in the world, with over 4,600 retail financial centers & approximately 16,200 ATMS in existence. Loyalty360...Read More

Verizon’s Tommi Marsans says she uses artificial intelligence and machine learning to have better interactions and more human conversations with their customers. While this is a seemingly contradictory statement, the Marketing Technology...Read More