Listening to the Customer Pays Off at JetBlue
  1. Customer Engagement
  2. Customer Service / Satisfaction
  3. Loyalty / Rewards Programs
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Many brands pay lip service to the ongoing quest of “listening to the customer”, but at JetBlue Airways it’s not just another catchphrase. It’s an abiding belief that drives the company on a daily basis. Just ask David Canty, Director, Loyalty and Partnership Marketing, at JetBlue Airways.

 

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