Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

Beyond the Demographic Group: Using Technology to Build Smarter Customer Segmentation that Leads to Better Retention and Returns

• Multimedia
• Truaxis, Charles Wetzel, Buxton Analytics; Al Montalvo, The Body Shop & Richard Last, University of North Texas
• Mar 20, 2012

Loyalty360 Reads: SONIC Enhances the Customer Experience With $1 Smashers, Kool Aid & Nike Collab for Ja Morant Sneaker Collection and Flavor Drops, and Pita Pit Heightens Customer Engagement With Giv

• Daily News
• Apr 24, 2025

How Associated Bank Serves Communities and Partners Effectively

• In-Depth Exclusive
• Nov 25, 2019

Engaging Customers through Relevant Channels

• Multimedia
• Sears Holdings
• Mar 20, 2012

Loyalty360 Reads: SONIC Enhances the Customer Experience With $1 Smashers, Kool Aid & Nike Collab for Ja Morant Sneaker Collection and Flavor Drops, and Pita Pit Heightens Customer Engagement With Giv

• Daily News
• Apr 24, 2025

How to Create Loyalty (and the Brands That Are Doing It Best)

• Multimedia
• Brand Keys, Inc.
• Mar 19, 2012

ASU Executive Adam Pierno Discusses Member Engagement: Part One

• In-Depth Exclusive
• Arizona State University
• Oct 31, 2019

Driving Brand Loyalty & Successful Support Engagements in a B2B World

• Multimedia
• Bentley Systems & Bernard Chung, SAP
• Mar 19, 2012

Loyalty360 Reads: Instacart Enhances the Customer Experience, Tillster Report Highlights Customer Loyalty Trends, and Red Robin Heightens Customer Engagement During National Burger Month

• Daily News
• Apr 17, 2025

ASU’s Loyalty Efforts Drive Alumni Engagement

• In-Depth Exclusive
• Oct 28, 2019

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