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Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

USDOT Launches Investigation into Airline Rewards Programs to Protect Consumers
  • Daily News
  • USDOT, American Airlines, Delta Air Lines, Southwest Airlines, United Airlines
  • Oct 07, 2024
Loyalty360 Reads: e.l.f. Releases its 2024 Impact Report, Publix Commits $1M Towards Hurricane Helene Relief, and Kwik Trip Heightens Customer Experience with EV Charging Stations 
  • Daily News
  • e.l.f Beauty, Publix, Kwik Trip
  • Oct 07, 2024
Loyalty360 Reads: Subway Celebrates Rewards Program, Lowe’s Enhances Customer Engagement Through MyLowe’s Rewards Week, and Lowe’s Kicks Off PINKTOBER
  • Daily News
  • Subway, Lowe's, Hard Rock International
  • Oct 04, 2024
ForRent.com Rebuilds Itself to Meet Changes in Apartment Properties—and Customers
  • In-Depth Exclusive
  • Loyalty360
  • Dec 11, 2017
FuboTV Introduces New Interactive Ad Format: "The Triple Play"
  • Daily News
  • FuboTV
  • Oct 04, 2024
Loyalty360 Reads: AA & JetSmart Expand Loyalty Program, KAY Jewelers Enhances Personalization, and Carl’s Jr. Unveils Ghost Burgers, Wants Customers to Share Ghost Stories
  • Daily News
  • American Airlines, JetSMART, KAY Jewelers, Carl's Jr.
  • Oct 03, 2024
Wyndham Hotels reserves room for personalization with its 53 million rewards members
  • In-Depth Exclusive
  • Loyalty360
  • Dec 01, 2017
Jason Kelce Partners with Marriott Bonvoy & Courtyard by Marriott as First-Ever NFL “Fanbassador” 
  • Daily News
  • Marriott Bonvoy
  • Oct 02, 2024
Loyalty360 Reads: Ike’s Love & Sandwiches Enhances CX With Hearts, Rewards, and Sweepstakes, Survey Shows Gen Z Wants Food Transparency, and OneAir Unveils Loyalty Program 
  • Daily News
  • Ike's Love & Sandwiches, YouGov, OneAir
  • Oct 02, 2024
A Better Customer Journey Rings True for Verizon
  • In-Depth Exclusive
  • Loyalty360
  • Nov 17, 2017
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Value Add: How Brands are Using AI to Make Loyalty Programs More Meaningful and Measurable
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Supplier Perspectives | What Determines a Loyalty Program's Success in Year One
Customer Gifting For Moments That Matter
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Webinars & Member Meetings

13
Aug
WEBINAR | 1:00PM ET
Beyond Rewards: How Strategic Partnerships Are Reshaping Customer Loyalty
20
Aug
MEMBER MEETING | 1:00PM ET
The Partnership Playbook: How Leading Brands Identify, Activate, and Measure Strategic Partnerships | Maria Cohen, VP, Penn Entertainment
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Industry News

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Ahold Delhaize USA Strengthens Customer Loyalty Through Personalization
Aug 12, 2026
Square Credit Card Levels Up: Rewards Built for Small Businesses and a New Way to Pay Vendors
Aug 12, 2026
Insomnia Cookies Gives the Class of 2030 30,000 Free Freshman 6-Packs of Cookies
Aug 12, 2026