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Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

Shared Values and Beliefs: ICF Next’s Insights into Emotional Connection with Customers
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  • Daily News
  • Phaedon
  • Apr 26, 2023
Loyalty Reads: Sweetgreen Launches New Sweetpass Loyalty Program, Walmart Hosts Walmart+ Giveaway for Mother’s Day, and More
  • Daily News
  • Sweetgreen, Walmart, OURA, Best Buy
  • Apr 26, 2023
Kampgrounds of America 2023 Loyalty Expo Speaker Preview: A Data-Centric Approach to Designing Customer Loyalty
  • Daily News
  • Kampgrounds of America
  • Apr 25, 2023
Loyalty Reads: Auntie Anne’s Offers Free Pretzels for Loyalty Program Members, Donatos Rewards Announces Freewards, and More
  • Daily News
  • Auntie Anne’s, Donatos, PENN Entertainment
  • Apr 25, 2023
Mattel Launches Peer-to-Peer Marketplace of Virtual Collectibles
  • Daily News
  • Mattel Inc.
  • Apr 25, 2023
IKEA Canada’s 2023 Loyalty Expo Session: Empowering Frontline Co-Workers To Create a Loyalty-Optimal Experience
  • Daily News
  • IKEA Canada
  • Apr 21, 2023
Loyalty Reads: Kroger Precision Marketing Partners with Disney Advertising, Hilton Campaign Offers Increase Rewards Program Points, and More
  • Daily News
  • Kroger, Disney, Hilton, Men’s Wearhouse
  • Apr 20, 2023
Loyalty Reads: Kampgrounds of America Provides Roadside Program for RVers, Fresh Del Monte Named One of America’s Most Trusted Companies, and More
  • Daily News
  • Kampgrounds of America, Fresh Del Monte, Roy Rogers Restaurants
  • Apr 19, 2023
Aeroplan Partners with Parkland on Joint Loyalty Program Offerings
  • Daily News
  • Air Canada’s Aeroplan and Parkland Corporation
  • Apr 19, 2023
Loyalty Reads: CanPay Launches Loyalty Program, Gucci Partners with Vans and Roblox, and More
  • Daily News
  • CanPay, Gucci, Vans, Roblox, Great Clips®, NHL
  • Apr 18, 2023
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2026 Consumer Loyalty Research Report
2026 Consumer Loyalty Research Report
Supplier Perspectives | Emotional Loyalty Becomes the Next Competitive Advantage
Supplier Perspectives | Emotional Loyalty Becomes the Next Competitive Advantage
Leaders in Customer Loyalty: Supplier Voices | How FIS is Helping Brands Build Loyalty in the Agentic World
Leaders in Customer Loyalty: Supplier Voices | How FIS is Helping Brands Build Loyalty in the Agentic World

Webinars & Member Meetings

14
Jul
MEMBER MEETING | 1:00PM ET
Loyalty360 Brand Member Roundtable – Customer Loyalty Successes, Challenges, and Priorities for the Second Half of 2026
21
Jul
WBINAR | 1:00PM ET
Loyalty as a Growth Engine in the AI Era
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Industry News

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Jersey Mike's steals customer satisfaction crown from Chick-fil-A
Jun 17, 2026
Engage People Sustains Industry Momentum With Multiple Award Wins and Recognitions
Jun 17, 2026
Hotel Owners Are Rebelling Against Marriott’s Loyalty Program
Jun 17, 2026