Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

Hilton Honors Expands Member Rewards with Luxury Explora Journeys Cruises

• Daily News
• Jul 20, 2026

The Complete Loyalty Playbook for B2C Retail: Leading Your Shoppers to Long-term Loyalty

• Research & Report
• Capillary Technologies
• Jul 30, 2025

American Express Expands Membership Rewards® with Pay with Points in Apple Pay

• Daily News
• Jul 17, 2026

Leaders in Customer Loyalty: Brand Stories | Listening Before Leading: Friendly’s New Approach to Customer Loyalty

• In-Depth Exclusive
• Feb 19, 2026

5 Strategies to Build Loyalty and Maximize Revenue

• Research & Report
• Baesman
• Jun 16, 2025

Loyalty360 Throwback Thursday | Thought Leaders in Customer Loyalty – Episode 1

• Multimedia
• Kobie Marketing
• Jun 04, 2020

Loyalty360 Reads: Fraud Has Become Costlier for Retailers in North America, Research Shows Importance of Seamless Omnichannel Experiences, and OpenTable Expands Loyalty Program

• Daily News
• Jul 17, 2026

Loyalty360 Reads: Panera Revamps Loyalty Program with New Sip Club Limits, Pizza Hut launches Throwback Value Menu, and Mid-Market Restaurants Are Under Pressure

• Daily News
• Jul 15, 2026

Leaders in Customer Loyalty: Brand Stories | Hilton Builds Loyalty Through Flexibility, Recognition, and Human-Centered Travel

• In-Depth Exclusive
• Hilton
• Jan 29, 2026

Transforming Customer Loyalty Programs: Research-Backed Insights for Driving Visits, Spend and Market Share

• Research & Report
• ITA Group
• Apr 09, 2025

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