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Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

Loyalty360 Reads: Neiman Marcus Celebrates Holiday Magic Makers, Worldpay from FIS Shares Tips with Marketplace Sellers, and Wow Bao Adds Giant Eagle as a Grocery Partner
  • Daily News
  • FIS Global, Neiman Marcus Group (NMG), Wow Bao, Giant Eagle
  • Dec 27, 2023
Self-checkout at Walmart Offers Customers a Buy Now, Pay Later Option with Affirm
  • Daily News
  • Walmart and Affirm
  • Dec 22, 2023
Loyalty360 Reads: trivago Reveals an Updated Brand and AI-driven TV Campaign, Partying in Las Vegas with Michelob ULTRA, and Home Chef Delivers Deliciousness
  • Daily News
  • trivago, Michelob ULTRA, Topgolf, Home Chef
  • Dec 20, 2023
Chase Freedom® Helping Cardmembers Prioritize Healthy Choices for 2024
  • Daily News
  • Chase
  • Dec 19, 2023
Kellogg Builds Brand Loyalty for Itself and Partnering Retailers
  • In-Depth Exclusive
  • Loyalty360
  • May 24, 2016
Loyalty360 Reads: Carter’s Partners with Shipt for Same-day Delivery, TABASCO’S® 12 Days of Sriracha, and Choice Hotels Onboards Hundreds of Radisson Properties
  • Daily News
  • Carter's, Shipt, TABASCO® , Choice Hotels
  • Dec 15, 2023
Loyalty Live: A Talon.One Q&A on Customer Loyalty and Engagement During the Holiday Shopping Season  
Img-logo
  • Daily News
  • Talon.One
  • Dec 13, 2023
Loyalty360 Reads: White Claw™ 0% Alcohol Developed for Drinkers Eschewing Alcohol, adidas Launches the Iconic Brand on Roblox, and Accor and AWS Deliver Exceptional Guest Experiences
  • Daily News
  • White Claw®, adidas, Roblox, Accor, Amazon
  • Dec 13, 2023
Loyalty360 Reads: Meet the Next Generation Personal Retail Assistant from Dynamic Yield by Mastercard, Nextdoor Releases Self-service Portal for Businesses, and Sprouts Partners with Uber
  • Daily News
  • Mastercard, Dynamic Yield, Nextdoor, Sprouts Farmers Markets
  • Dec 12, 2023
Listening to Customers Drives Brand Loyalty at FedEx
  • In-Depth Exclusive
  • Loyalty360
  • May 18, 2016
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Stop the Drop: How AI Creates and Compounds Customer Loyalty Guide
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Supplier Perspectives | Preventing Loyalty Fatigue: Building Loyalty That Lasts (Part 2)
Supplier Perspectives | Preventing Loyalty Fatigue: Building Loyalty That Lasts (Part 2)

Webinars & Member Meetings

13
Aug
WEBINAR | 1:00PM ET
Beyond Rewards: How Strategic Partnerships Are Reshaping Customer Loyalty
20
Aug
MEMBER MEETING | 1:00PM ET
The Partnership Playbook: How Leading Brands Identify, Activate, and Measure Strategic Partnerships | Maria Cohen, VP, Penn Entertainment
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Industry News

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As the holidays near, two-thirds of shoppers are using AI
Aug 05, 2026
The promise retailers keep breaking (and why the data is to blame)
Aug 05, 2026
Portillo’s Hires Kevin Kalicak as CFO and Treasurer
Aug 05, 2026